Careers · Customer Support

Technical Support Executive

Be the person our customers call first — helping businesses install, learn and run BUSY accounting and every Excellent product smoothly.

Full-timeFreshers welcomeNoida · On-site

What you'll do

  • Install and configure BUSY accounting and Excellent products (ERP, Payroll, DMS, BUSY add-ons and more) for customers
  • Resolve customer queries over phone, email and remote sessions
  • Train customer staff on their everyday workflows
  • Record issues clearly and work with our development team to get them fixed

What we're looking for

  • Graduate in any discipline — a B.Com or accounting background is a plus
  • Basic understanding of accounting, GST and inventory, or a keenness to learn it
  • Clear communication in Hindi and English
  • Patient, customer-first attitude and comfort with computers

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